The MetroGreen Story
OUR MISSION: "To provide superior solutions through our unique and versatile range of premium products and quality service, that will enable our customers to meet the everyday challenges and goals in their business or lifestyle"
MetroGreen formerly known as Arborgreen NZ is an established landscaping supply company in New Zealand with over 20 years’ experience in the core business of equipment for professional arborists, landscapers and local bodies. MetroGreen also has 30 years horticultural experience within our staff enabling us to share valuable knowledge with the industry. MetroGreen works with its business partner Arborgreen Landscape Products in Australia, to source quality arborist and landscape products from around the globe.
At MetroGreen, we are able to provide you with a large range of professional pruning, tree planting, arboricultural and landscaping products. MetroGreen offer a vast range of New Zealand’s top industry-leading brands such as Jameson, ARS, WOLF-Garten, Bulldog Tools from the UK, Metallo, Felco, Bahco, Petzl, Leatherman and many more that cater for the Landscaper, Local Government, Arborist and Nurseryman.
MetroGreen is the New Zealand distributor for the Citygreen™ urban green-space products. We work closely with our Australian and North American Citygreen distribution partners, and also with GreenBlue Urban (formerly Greenleaf™) who are based in the UK, Denmark, Germany, Ireland and Spain, and independent distributors in France and Poland. With this substantial pool of knowledge and research, MetroGreen is able to bring to you new products and concepts from around the globe. MetroGreen, Arborgreen and GreenBlue Urban work closely with Landscape Architects, Arborists and Engineers to provide successful tree planting solutions in Urban Areas. Our distribution partners from around the world all share our vision, dedication and sincerity. As a leading distributor of the global urban tree technology, Citygreen, we pride ourselves on providing new products and solutions that take advantage water harvesting and urban planning. Constant testing and innovation has allowed us to produce high quality goods that are market leaders and exceed industry standards.
- Civil Contracting
- Landscape Architecture
- Local Government
- Parks & Gardens
The MetroGreen Service
Customer service is a big deal here at MetroGreen, and continuous improvement is a goal with our service delivery. As a MetroGreen customer you can always expect:
- Industry competitive price promise – Find a lower advertised price on any of our products and we’re all ears. We strive to maintain competitive pricing in the industry, and will consider matching or beating lower advertised pricing wherever able.
- Can’t see your product – we’ll find it! – We have multiple big brand distribution agreements, and can access thousands of different tools and solutions. If you can’t see it in our main product range, doesn’t mean we can’t supply it.
- Your order right – Our products are all hand packed by trained warehouse personnel, and dispatched using the latest logistics technology.
- Money-back guarantee – If you’re not 100% satisfied with any MetroGreen product, return it within 14 days for a replacement or a full refund. See our terms and conditions.
- Same day despatch – Get your order in before 3:00 pm and we’ll despatch your goods in stock the same day.
- Minimum freight cost - Shipping & Delivery
As our goodwill to you, and to remain as competitive as possible, MetroGreen only charges a standard $3.50 handling fee on all purchases under $300 to cover administration costs (Orders over $300 will not incur any handling fee). This fee applies to standard courier deliveries to residential, commercial and rural addresses in New Zealand’s towns and cities with an expected transit time of 1 - 4 days (excluding Waiheke Island, Great Barrier Island & Chatham Islands), and excluding bulky items where stated.
Expected transit times for our standard courier service are as follows:
South Island Towns & City Addresses: Overnight
South Island Rural Addresses: 2 Days
North Island Town or City Addresses: 2 - 3 Days
North Island Rural Addresses: 3 - 4 Days
MetroGreen also offers an optional $12.00 Express Courier service using New Zealand Couriers (excluding Waiheke Island, Great Barrier Island & Chatham Islands), and excluding bulky items where stated. This service offers overnight delivery to any New Zealand town or city address however you must allow an extra day for Rural delivery addresses.
If you, as the purchaser, are unsure of whether any items ordered class as bulky items, you’re welcome to contact our customer service department for a freight estimate. For goods delivered outside the metro area to rural addresses, MetroGreen will deliver direct to your door via selected courier companies. Goods shall be at the purchasers risk from date of delivery. For deliveries to Waiheke Island, Great Barrier Island and Chatham Islands, there is a special freight charge including ferry fees as follows:
Waiheke Island: $22.00
Great Barrier Island: $30.00
Chatham Islands: $25.00